5 sales sequences that drive higher response rates
5 sales sequences that drive higher response rates
On average, only have a 0.9% response rate.
It鈥檚 hard to stand out in a crowded inbox, and it鈥檚 only going to get harder.
New have been out for a couple years now. To even land in an inbox, you鈥檙e required to have in place, offer one-click unsubscribe, and maintain a spam compliance rate of 0.3%.
To increase your odds of getting a response and booking a meeting, messages need to be timed and targeted, not sent in bulk.
In this article, explains how to create a standout sales sequence with five examples you can implement today.
What is a sales sequence?
Let鈥檚 start at the beginning.
A is an outreach campaign with multiple touchpoints.
You can incorporate emails, phone calls, LinkedIn messages, handwritten notes, and more. There isn鈥檛 a guaranteed to book a meeting, but the found that, on average, it takes eight touches to start a conversation.
While sequences make it easier to conduct outreach at scale, it鈥檚 not enough to create any old sales sequence.
Why sales sequences work (and why you need them)
Tired of leads going cold? A solid sales sequence is your secret weapon. It鈥檚 not just about sending more emails 鈥 it鈥檚 about sending the right message at the right time, automatically. This keeps you top-of-mind, frees you up from manual follow-up, and turns lukewarm interest into booked meetings. Simply put, sequences bring structure and consistency to your outreach, so you can focus on what you do best: .
5 sales sequences you can use today
Sequence 1: Tailored, high-value prospect sequence
This eight-step sequence is intended for decision-makers and champions, aka your best-fit leads, and should be highly personalized.
A great way to start this sequence is by employing what sales professional Samantha McKenna calls her 鈥溾 method of writing intentional emails that demonstrate you understand your buyers.
These are the elements of a hyper-personalized email using the seven elements of McKenna鈥檚 method:
- : This should be unique to the recipient. It likely won鈥檛 make sense to anyone else but the person receiving the email.
- The first sentence: Start with an authentic intro, rather than niceties or your sales pitch.
- The transition: Make a logical tie from the first sentence to your sales pitch.
- The challenge: What can you solve for your buyer? Focus on the person, not the company.
- The value proposition: Consider your hook and your buyer鈥檚 pain points.
- Hidden or forthcoming objection: Think about the most common objection you receive and get ahead of it.
- The close: Always include a call to action, but don鈥檛 include a calendar link in your first email.
For the remaining sequence steps, mix in other types of outreach.
Engage and connect with your prospects on LinkedIn and consider sending a handwritten note to stay top of mind.
Custom notes cut through the noise and help you stand out among competitors. A great handwritten note is casual, personal, and to the point, and includes information that makes it easy for your prospect to follow up.
Smart personalization works.
Sequence 2: High-priority relationship-builder sequence
This sequence is custom-built for VIP decision-makers and champions and it requires you to think outside of the box.
For this sequence, you鈥檙e going to foster connection and community by inviting your top-tier prospects to an event. Think happy hours, workshops, mini golf鈥攁ctivities that allow you to connect with your prospects as humans.
Here are some tips to make this sequence a success:
- Leverage your executive team at the event, and make sure to promote their presence in your outreach.
- Build buffer time between when the sequence starts and when the event will be held.
- Send a handwritten note to add a personal touch.
Your first email should explain why your prospect would want to attend the event and share all the important details.
Continue to follow up with a series of calls and emails.
Sequence 3: Personalized starter sequence for medium-priority leads
Prospects in this sequence are influential in the buying decision, but they are likely not your champion.
This is a relatively simple sequence with three emails and two calls. Diversifying your touch points increases the likelihood of getting a response.
Don鈥檛 forget to personalize your first email. Introduce yourself, explain why you鈥檙e reaching out, and share your unique value prop.
As with all of these sequences, feel free to customize them to better fit your buyers.
Sequence 4: Automated sequence
This is a simple sequence for your lower-priority audience.
The idea here is to segment your audience. Lumping together 鈥渕arketing agencies in Cleveland鈥 or 鈥渞ecently-funded, mid-sized accounting firms鈥 in a sequence allows you to create a fairly customized message without going through the work of personalizing each email.
In your first email, explain who you are, what you do, why you鈥檙e reaching out, why they should care, and ask if they鈥檙e interested. Follow up accordingly, to free up your time.
Then, use a mix of emails and calls over the course of two weeks.
Sequence 5: Call-only sequence
The last sequence is for any prospect on your list.
When you can鈥檛 find an email address or are simply looking for another way to reach people, this call-only sequence is a great option.
To boost your cold-calling efforts, consider using Charlotte Lloyd鈥檚 . She used these 5 Cs to generate $1.5 million in outbound sales.
- Consent: Ask if the prospect is willing to chat for a few minutes.
- Challenge: Address the prospect鈥檚 pain points.
- Convey: Present the value of your solution.
- Counter: Be prepared to discuss common objections.
- Close: Give your prospect a compelling reason to take the next step.
Another way to stand out? Try calling your prospect鈥檚 cell phone right before or after business hours.
Remember that the key to booking a meeting is crafting a unique and relevant message.
Best practices for building effective sales sequences
To stand out from the pack and deliver an attention-grabbing message, you need to use personalization and segmentation.
Personalization is typically a one-to-one approach, meaning you are customizing your outreach to one person at a time. This strategy is meant for your highest-priority prospects. It takes the most work but is likely to have the greatest impact.
Segmentation is a one-to-few approach and enables you to send tailored messages to a group of people at once. This approach is best suited for your medium to low-priority prospects.
Segmentation is often based on location, industry, or persona. For example, one of your segments could be CEOs at marketing agencies in California.
You can use a combination of personalization and segmentation to craft sequences that lead to more meetings.
Start building sequences that book more meetings
The right sales sequence builds responses while also . These templates are your starting point, but the real power comes from adapting them to your audience and optimizing based on what works. Stop guessing and .
Frequently asked questions about sales sequences
How many touchpoints should be in a sales sequence?
There鈥檚 no magic number, but it often takes around eight touches to get a conversation started. The key is to mix your channels 鈥 like email, calls, and social media 鈥 and focus on providing value at each step. Start with a plan, but be ready to test and see what works best for your audience.
What鈥檚 the difference between sales sequences and email campaigns?
Think of it like this: An email campaign is a one-to-many broadcast, like a newsletter. A sales sequence is a one-to-one (or one-to-few) conversation. Sequences are automated but feel personal, with multiple steps across different channels designed to engage a specific prospect until they respond or a goal is met.
How long should I wait between sequence touches?
Give your prospects some breathing room, but not so much that they forget you. A good starting point is waiting 2-3 business days between touches. If a step is more passive, like a LinkedIn profile view, you can do it sooner. The goal is to be persistent, not annoying.
Should I use the same sequence for all prospects?
Definitely not. The most effective sequences are tailored to the prospect鈥檚 persona, industry, or pain point. You should have different sequences for different segments. A high-value C-level executive needs a much more personalized, high-touch approach than a lower-priority lead.
What鈥檚 the best time to start a sales sequence?
The best time is when a prospect shows interest. This could be a 鈥渂uying signal鈥 like visiting your pricing page, downloading a guide, or getting a promotion. If you鈥檙e reaching out cold, aim for times when they鈥檙e likely to be checking messages, like mid-morning on a Tuesday or Thursday, but always test to see what generates the best results.
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